Monday, September 28, 2015

Is it Data or Information or Knowledge or Wisdom? Is a Tomato a Fruit or a Vegetable?

Does it really matter?
That’s what I was left wondering at the close of each of the past six or so conferences/events this year that I have attended and participated in, variably on data management (mostly open data) for civic engagement and global sustainable development.

This perplexing problem of accurate nomenclature is not of mere pedantic preoccupation by university academicians. It is in many ways a significant contributing factor to the enduring and arguably enlarging silos and fissures between and among open data practitioners and advocates, information and records managers, and national statisticians/census managers. They have long informed project priorities, design and implementation, and oftentimes loggerheaded shortsightedness that result in inefficiencies such as project duplication across several siloed MDAs (ministries, departments, agencies). 

The usual result? Failure to achieve objectives, with huge financial and human resources price tags that government (and even intergovernmental sponsors/partners) could ill-afford.

Much to chew on here. In fact, too much for here. So “since brevity is the soul of wit… [let’s] be brief” and cut to the chase by cutting through the fat to the meat. Or tofu. See, one may well attribute this whole DIKW pyramid craze to the seemingly algorithmic simplicity that makes it readily endearing to data, information and knowledge practitioners/managers of all stripes. My response? Much thanks to David Weinberger whose superb piece in the Harvard Business Review says it all for me. Or nearly all: Bunkum!

Before we talk about data versus information, let’s dispense first with knowledge and wisdom. While these are important concepts or constructs that relate to data and in at least one case (knowledge) needed to process it, data does not (as I argue further down) need any of them to exist.

Now to data versus information. First, it is settled that it is singular, no longer plural. Goodbye datum!           Second, please don’t say raw data. It is irksomely tautological. It’s like saying PIN number.
 
Which brings us to the third and most important point: Data is neutral. It is amorphously nothing and everything. It only takes precise shape and meaning upon first contact with us: You. Me. How? Let’s…
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Demo
So your friend shared an article by a celebrity chef on tomato being a fruit and on the highly nutritional benefits of including it in fruit salads. Your friend expressed their opinion by quoting Miles Kington. You liked it so much (the quote that is) that you shared it on Facebook and Twitter, along with a photoshopped salad to convey your own opinion, with a link to the article.
 
Okay. Now. See, at that exact moment when you received the friend’s article with their comment, it was not information to you. It was just data. It only became information when you reacted to it by inferring from it your friend’s reaction to it. It also became information when you manipulated that data by sharing it with others. Though you expressed your opinion and “like” of it with your photoshop, it still would have been manipulation had you only shared your friend’s piece “as is”; that is hook, line and sinker, with zero alteration or modification (pardon the tautology there). The very act of you sharing it transformed it from data to information.

And to access that data, to react to it, to interpret it as desired or differently, to modify it, and to share that information, you need all sorts of ability, know-how, too many to list here, way too many. That ability, that know-how, is called knowledge.


But what you received from your friend at that very moment when you opened it and before you even photoshopped and shared it, that data, was information. Again, though your friend expressed their opinion and “like" or "dislike” of it with the accompanying quote of Milton Kington, it still would have been manipulation had they only shared the piece “as is”. The very act of they sharing it rendered it information.

And what your friend who shared it with you received at first contact, the data, was information to the one who shared it and to the one before and before, and before, and before, and so on and so forth back till the Big Bang or the Creation, and each to whom was data at first contact. And to access that data, to react to it, to interpret it as desired or differently, to modify it, and to share that information, each needed all sorts of ability, know-how, too many to list here, way too many. That ability, that know-how, is called knowledge.

It goes without saying—so why am I saying it?—that the identity remains the same for the interactions and processes after you. And what your friend with who whom you shared your information received at first contact was data, which became information when they shared it, which became data  at first contact to the one with whom they shared it, the one with whom they in turn shared it and to the one after and after, and after, and after, and so on and so forth till apocalypse or nuclear annihilation. And to access that data, to react to it, to interpret it as desired or differently, to modify it, and to share that information, each would need all sorts of ability, know-how, too many to list here, way too many. That ability…OKOK I’ll stop. You get it!



So let’s end with an answer to a paraphrase of Marcus Aurelius’ philosophical question, made famous by that classic scene in Silence of the Lambs:  

Question: “Simplicity Clarice! Read Marcus Aurelius. “What is it this thing that we [call data/information/knowledge/wisdom]?”

Answer:  Data. We call it data.

It’s the only unchangeable referent, the only denotation guaranteed to clearly and consistently convey and receive the same connotation. Irrespective of sender, source or intent.

Data.
Simple.

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Oh! Oh! And wisdom? Where does it fit in? Well, you probably guessed it by now with this whole tomato article setup thingy and this whole Miles Kington quote thingy. So let’s get to it and get on with it, shall we?


Knowledge is knowing that tomato is a fruit. Wisdom is not putting it in a fruit salad.

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